Old Raven House Care Home

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London Road, Hook, Basingstoke, Hampshire,  England  RG27 9EF - Tel No: 0845-548-8733
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Welcome to our long term residential home in Basingstoke. The needs of the Residents are the priority of our well trained and friendly care staff.
Our home is registered for 36 beds and the registration authority is the Commission for Social Care Inspection.
We are regularly visited by the above authority where you can view our latest inspection report.
The care fee structure is based on the individual needs of our Residents.
 Our Facilities 
  Landscaped Gardens Lift/Stairlift Friendly relaxed atmosphere
  Special diets catered for Physiotherapy Visitors welcome at all times
  Staff on duty 24hours a day Own furniture if wished Respite and holiday care
  Own GP if required All rooms tastefully furnished All denomination clergy visits
  Hairdressing salon Highest quality care standards Well trained caring staff
  Wholesome nutritious food Television point in own room Close to local shops
  Near public transport Chiropodist Wheelchair accessible
  Pretty and comfortable room Regular activities and outings Safe and secure environment
  Our objective is to provide for the health and social needs of each of our residents with professionalism, compassion and experience. We will care for them as an individual through understanding, respect and dignity.
  The home has 36 bedrooms in total, and has a friendly, family atmosphere. Our accommodation is made up 30 single rooms and 3 shared rooms. We also have a number of en-suite bedrooms.
  When contacting our home would you kindly ask for our Manager,
Anne Turner who will be pleased to assist you with your enquiries.
  If you are interested in making an inquiry, we recommend that in the first instance you telephone our Manager as above, to make an appointment to view the accommodation that is available.
Our mission statement was created by our staff in a workshop and speaks for itself "At Old Raven House Care Hotel, we take pride in creating a warm, welcoming environment. Within our unique setting we provide the best possible standard of care through which we promote individuality, encourage independance and nurture the wellbeing of residents, visitors and staff alike" Old Raven House, Care Hotel has extremely high standards, we had 4 inspections from the Care Commission in a row without any recommendations or requirements. We received a 4 score for our restaurant and support of personnel, in fact we have just been awarded 'Investors in People' to underscore our commitment to staff and therefore to client services.
 Basingstoke Local Activities 
A wide range of activities and social events are regularly organised, such as wine and cheese parties, pub lunches in the Basingstoke area, mobile cinema, card and board games, slide shows and many more. Occasionally we have talks by visiting speakers, exercise classes and bingo sessions.
Old Raven House is well served by the visiting library. From time to time, Basingstoke community groups and staff provide entertainment for the residents. Birthdays of residents are always celebrated. We encourage our residents to take part in the many activities available locally, such as WI meetings, religious services etcetera.
 Basingstoke Travel Information 
For those relative that that do not live locally we have provided the following information to help them with their travel arrangements. Basingstoke train times can be obtained by clicking here. Basingstoke bus services can be obtained by clicking here, and finally Basingstoke taxi services can be obtained by clicking here. We wish you a safe journey.
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